Wednesday, October 15, 2008

Insert Foot Into Mouth

Mr. Schmitty came across an error on our phone/digital cable/internet line bill today. We have a package deal for the three services from a certain company, I'll call Berizon. Heh.

For some reason, since July, we have been charged an extra $15.00 for a movie package we never ordered. I never picked up on it because quite frankly, I never scrutinize the bills that closely. I really just don't have the time.

I'm a utility companies favorite customer. Unless I see a tremendous difference in a month to month bill, I really don't look further than the "pay this amount" line.

Perhaps this is why we can't seem to get a grip on our budget. I'm an idiot when it comes to knowing what is a good price and what isn't. I'm trying to change that, the recent economy issues are giving me that wake up call.

So, Mr. Schmitty called Berizon and spoke with a good 'ole customer service rep. I could tell from his side of the conversation that this rep actually knew what she was doing.

Can I get an Amen?

I sat and listened to my husband speak to the girl on the phone. His voice just dripped with sugary sweetness. This is how I knew he was conversing with a female. Had he been speaking to a man, his voice would have taken on a deeper, more manly tone. I chuckled to myself.

He was put on hold for a few minutes while the rep checked on our bill.

"Wow, honey, aren't you all sweet and polite!" I teased, "You should talk to ME like that on the phone!"

He replied, "I'm being nice because she's being really helpful and she's not being a bitch."

[blink blink]

"Nice, babe."

"What?!"

[blink blink]

Sometimes it's just best to keep your mouth shut.

19 comments:

The Mom said...

YEOWCH! Thanks HUN!

I'm totally like you, but don't tell my hubby!

Bonnie the Boss said...

I have a cousin who works is a customer service rep for another company. You should read her post about it, too funny!
Did he ever catch on to what he said?

Bonnie the Boss said...

http://tracylondon.blogspot.com/2008_08_01_archive.html
It is called " A Few Things I Don't Love...."
I didn't know how to link it sorry.

Leigh said...

LOL!!!!! Men....

Justice Jonesie said...

These men, they are too funny for their own good. Sometimes.

Queen-Size funny bone said...

most men need to quit when they are ahead.

Amy said...

Too funny!

Laura said...

HA! I thnk all guys are the same!!!

Tricia said...

I can only echo the sentiment...MEN!!!

Zephra said...

He didn't get that he called you a bitch? Men are slow sometimes.

EE said...

Oh, no he didn't;)

Sabrae said...

LOL!!! OMG!!! It took me a minute to catch that at the end! lol did he catch on to the fact??? Oh men never know when to say the right things do they?

Trenches of Mommyhood said...

Oohhhh, he definitely owes you a backrub, and some wine and chocolate for that slipup!

meleah rebeccah said...

Wow. A polite & competent customer service rep? That's all too shocking.

Maria said...

Well, now. I would have done a good bitch stare over that one..but that's just me. A real bitch....

Karly said...

Men are dumb!

MamaHenClucks said...

Too funny! Surely he didn't mean it!

I don't look past the bottom line, either. There are reasons hubs should be paying the bills, not me!

beth said...

I hate that sugar-sweet tone men use with 'nice' women. I have a term I use when my Husband Bill is acting in this manner. It's "MISTER BUBBLES"! Try using it sometimes; it always makes me feel better when I do.

The Fritz Facts said...

Wow...wow...ummmmm did he live?

My hubby has a special voice for lady customer service people, it always cracks me up.